Refund policy
Last updated: October 29, 2026
Returns
Due to the custom nature of our products:
- All sales are final
- We do not accept returns or cancellations
Damages and issues
Please inspect your order upon receipt and contact us immediately if any item is defective or damaged, or if you received the wrong item.
Exceptions and non-returnable items
Some items may not be eligible for return, as stated in the return terms above or on the product listing, website, or in-store at the time of purchase.
Contact us if you have questions about whether a specific item can be returned.
Exchanges
Contact us to ask about exchange options before returning your item.
Refunds
Due to the custom nature of our products:
- All sales are final
- We do not accept returns or cancellations
Contact
To report damaged items or have any other questions about your order, please contact us at darlesha@madeupmoments.com or use the contact details in our contact information policy.